I first found Flying Companions through a Google search. After several phone calls and some reference checks, I had Flying Companions book my first flight with them. I was nervous ahead of time, which makes me smile now because that first flight and all the flights I’ve taken since with Flying Companions was such a good experience. In the past few years, I have used Flying Companions to travel on long and short flights, with stops in Chicago for business, and in good and bad weather.
My needs during travel are to have someone who is calm and reliable nearby at all times, who will take care of all the details (boarding passes, check-in, boarding, luggage, locating gates, and so on). Most importantly, I need a flying companion who I can rely upon to respond with kindness and attention when I need aid. Because I take medication when I travel and so am typically sleepy, I also need someone who understands that I will not be particularly talkative.
Flying Companion’s Doug Iannelli is all this and more. He is perfect for this job. He is organized, efficient, smart, and detail-oriented. From start to finish, Doug smoothly books the flights, calls when he has arrived in town, is always on time at the airport, and never forgets a thing. Because Doug has significant experience working for the airlines, he is very familiar with airports and airplanes both. If you’ve ever felt overwhelmed in a busy airport as I have, Doug is such a reassuring presence. Also, Doug’s membership in airport lounges allows a calm break from the hustle and bustle before and between flights.
That is all very good and valuable. But beyond that, Doug is kind, responsive, and accepting. He is a warm person who can be an excellent conversationalist if that is helpful. He can also be a quiet and reassuring presence if that is required. No matter what may come up, I can be sure that Doug will turn to me and tell me that whatever I need, he will take care of it.
Doug Iannelli and Flying Companions have taken a huge burden off my shoulders in terms of my anxiety about traveling. I wholeheartedly and with confidence recommend Flying Companions to anyone. It is such a great service and Doug Iannelli makes it worry-free and trustworthy.Close
I have a disease called SCA-6 (Spinocerebellar Ataxia number 6, the symptoms are like Lou Gehrig's disease or Multiple Sclerosis disease). I don't normally use a wheelchair (I use a cane), but Doug Iannelli arranged and coordinated a wheelchair at the airport and for all our multiple flight connections.. He also handled all our trip logistics such as: booking our business class tickets including ordering a special meal for me, he picked me up at my home in California, helped with the luggage and flew with me to my final destination of Yogyakarta, Indonesia. He took care of EVERYTHING and I didn't have to worry about a thing! I would definitely recommend using Flying Companions to help you travel domestically or internationally. This is a wonderful service.Close
I was pleased to find Flying Companions online and connect with Doug who would obtain tickets for exactly the date and morning I requested, pick up Henry at his NJ home, drive him to Newark Airport, arrange boarding, carry Henry's bag all the way, go through security, have a wheel chair available if wanted, travel with him on Continental direct to SFO, have another wheel chair ready if needed, and even drive him 40 miles to my home. That last part wasn't necessary as our daughter met Doug and Henry at an arranged location at SFO and she met Doug and brought Henry home. The time and trip were exactly as Doug had described it would be. Then Doug left for his next companion flight, but not before Henry told him what a wonderful and easy flight it was and how much he enjoyed the time spent with such an experienced, dear, kind, fair, thoughtful and helpful new friend, who made flying fun, the way it used to be. A pleasant surprise was that the cost for all of Doug's services, was less than I could have obtained for 2 fares even from discount sites. All in all it seemed to be such a pleasant experience for Henry that he still talks about his conversations and pleasant travel with a wonderful young gentleman companion, and Henry recommends this service to seniors here who may be reluctant to fly. We would most certainly use Doug's services again and look forward to doing so sometime in the future.Close
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